Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vanessa Leichner

Vanessa Leichner

November 6, 2024

1  out of  5
rating by Vanessa Leichner
"This place is horrible! They are very unaccomidatimg and unprofessional. Paige is the worst insurance agent I have ever dealt with in my life! She is noligable at all and doesn't try to make the extra effort to help."
We responded:
"Hi Vanessa, I am sorry this was the experience you had. I am glad you identified Paige as the agent, so I know you were not talking with anyone in my office. I do not have a Paige in my office. In checking my records, there is no indication you have ever had a policy nor gotten a quote from my office. You must have insurance with another State Farm Agent's office and mistakenly did the review under my office. I would appreciate you taking down this review, as it is not attended for my office. Cheryl Halik "
Profile photo of Martha Hendrickson

Martha Hendrickson

October 28, 2024

5  out of  5
rating by Martha Hendrickson
"They always are quick to answer any questions we have. They accommodate us as quickly as possible.. especially since I'm disabled.."
We responded:
"Martha, Thank you for this good review. That is our goal to accommodate people as quickly as possible and glad we are doing that for you. Cheryl"
Profile photo of kelly

kelly

October 27, 2024

5  out of  5
rating by kelly
"Angie was GREAT!!! She spent time with us explaining our options. She was very genuine and down to earth, SO helpful and DEFINITELY recommend this State Farm agency! They are ALWAYS ready to help and answer any questions."
We responded:
"Kelly, Thank you for this review and I agree Angie is genuine our team is always ready to help. Cheryl "
Profile photo of Kelli Hoehn

Kelli Hoehn

October 23, 2024

5  out of  5
rating by Kelli Hoehn
"Great Agent! LOVE State Farm!!"
We responded:
"Kelli. Thank you for this review and glad we are your State Farm office. Cheryl"
Profile photo of swsher

swsher

October 20, 2024

5  out of  5
rating by swsher
"The staff at Cheryl's State Farm are professional and friendly. I have been with them for years, my insurance reviews always a hugh help and benefit."
We responded:
"Sher, I have enjoyed seeing your daughter grow up and working with you on your insurance needs….especially life insurance. It has been my pleasure! Thank you for your loyalty and this wonderful review. Cheryl"
Profile photo of Daryl Laface

Daryl Laface

October 16, 2024

5  out of  5
rating by Daryl Laface
"15 years of great service and experience from Erika and Cheryl. They have been very helpful reviewing and recommending policies to support and protect our family and belongings over the years. The office also does an excellent job of office and phone consultations rather than just referring you to a website. Rates are very competitive and the service is outstanding. Highly recommend giving them the opportunity to better serve your insurance needs."
We responded:
"Daryl, it is our pleasure to be your State Farm agent.... for the past 15 years. Thank YOU, for allowing us to work with you on your insurance needs! Glad we have been so help for you. Cheryl"
Profile photo of Brian Oliver

Brian Oliver

October 16, 2024

5  out of  5
rating by Brian Oliver
"State Farm always goes above, and beyond. Our local agent Cheryl Halik, and her representatives are always kind and courteous. Have always had a great experience with them. Highly recommended!!!"
We responded:
"Thank you Brian for this review. And for sharing, that you have had great experiences with my team and me. Cheryl"
Profile photo of Mercedes Jeffries

Mercedes Jeffries

September 11, 2024

5  out of  5
rating by Mercedes Jeffries
"This branch for Statefarm is awesome! All the people who work are kind and incredibly helpful!!"
We responded:
"Thank you Mercedes for this good review. I agree my team is awesome and incredibly helpful. "
Profile photo of Mary Graphman

Mary Graphman

August 27, 2024

1  out of  5
rating by Mary Graphman
"They approved me, I paid for insurance, and then they called me and told me I was no longer proof for insurance. So now I have to find a new insurance carrier. If I wasn't going to be able to get insurance, they should have just denied me originally"
We responded:
"Hi Mary, I am sorry this was your experience with State Farm. Unfortunately, this policy was not started, not quoted and not completed in my office. So, we were not aware of any issue till it was too late. The problem had nothing to do with my office or staff's actions, as we had no part in the process of you applying for this State Farm auto policy. We did reach out to you, as soon as we received notice from State Farm about this issue. That we had control over. We would love a chance in the future, to personally help you thru this application process. Cheryl"
Profile photo of Brian McAllister

Brian McAllister

February 20, 2024

5  out of  5
rating by Brian McAllister
"Angie and Rachel are 2 of the best highly recommend going here for any insurance needs Thank you."
We responded:
"Brian, Thank you for this good review. I totally agree Angie and Rachel are the Best at help in people with their insurance needs. Cheryl "
Profile photo of Onie Wall

Onie Wall

January 26, 2024

5  out of  5
rating by Onie Wall
"Angie was wondering and very knowledgeable about medicaid . She made it less stressful. She helped in picking up a few things on our home and auto policy’s that really was a benefit to us. Thank you so much Angie , you are a Sweetheart! Darlene"
We responded:
"Onie, Glad Angie was so helpful and beneficial for your insurance needs. Thank you for this review. :) Cheryl"
Profile photo of Sarah Kendall

Sarah Kendall

November 10, 2023

5  out of  5
rating by Sarah Kendall
"Angie Faith did an awesome job for my daughter & myself explaining our policies & saving us some much needed money! Thank you Angie"
We responded:
"Sarah, Thank you for this 5 star review and sharing the awesome job Angie did for you and your daughter. Cheryl "
Profile photo of Travis

Travis

October 17, 2023

5  out of  5
rating by Travis
"The agents at this location are all very professional and friendly. Angie is very personable and knowledgeable."
We responded:
"Travis, Thank you for this 5 Star review. We strive to be professional and friendly and I sure do Agree Angie is knowledgeable and personable. Cheryl"
Profile photo of Brian Hignite

Brian Hignite

September 20, 2023

5  out of  5
rating by Brian Hignite
"This team is great! Great communication and response time. Also are able to answer your questions with clarity."
We responded:
"Brian, thank you for this wonderful review. That is our goal…. Clarity in communication, with a quick response time. Cheryl "
Profile photo of Jeff Hoffman

Jeff Hoffman

September 19, 2023

5  out of  5
rating by Jeff Hoffman
"Angie did an excellent job reviewing my policies with me and answering any questions I had. Great addition to the office staff!"
We responded:
"Jeff, Thank you for this 5 Star review and sharing Angie’s excellent job of reviewing your policies. She is a greet addition to our office. Cheryl"
Profile photo of Madison Brooks

Madison Brooks

August 29, 2023

5  out of  5
rating by Madison Brooks
"Angie did a great job getting my home and auto all set up and combined with my husbands. Very efficient, thorough, friendly, and helpful! I would definitely recommend Cheryl’s office, and Angie, to any friends or family members!"
We responded:
"Madison, Agree Angie does a great job. Glad she was able to get you additional discounts, by combining all your policies. Thank you for letting me be your State Farm agent and thank you for giving us a 5 Star review. Cheryl "
Profile photo of Shawntee Messmer

Shawntee Messmer

August 10, 2023

5  out of  5
rating by Shawntee Messmer
"They are so sweet and friendly and always there for you"
We responded:
"Shawntee, Thank you for giving us a 5* review. Our goal it to always be there for you, so glad we are. Cheryl"
Profile photo of Misty Anderson

Misty Anderson

August 8, 2023

4  out of  5
rating by Misty Anderson
"Office staff are great. The adjusters are the reason for 4 stars. Shouldn’t be so hard to get settlement on home damage"
We responded:
"Misty, Thank you for this good review of our office. I am glad we are doing a great job for you. Cheryl"
Profile photo of Joyce Matthews

Joyce Matthews

May 10, 2023

5  out of  5
rating by Joyce Matthews
"Had a look at our coverage and all is well. Had a couple questions answered. Some good suggestions, but not pressured to buy something right now. I appreciate that. I will be adding later, but at this time, I'm not ready, plus, I have a little time. Thank you Angie."
We responded:
"Joyce, Glad Angie was helpful with information and you felt in control of your decisions. That is our aim. To share information and you decide what and right for you. Thank you for taking that time for this review. Cheryl "
Profile photo of James kozarek

James kozarek

April 14, 2023

5  out of  5
rating by James kozarek
"Thorough, very competent, very pleasant. Most importantly I sensed she had our interests, the clients, as her principle concern."
We responded:
"We appreciate your kind words, and you are correct…our clients interests are our principle concern."
Profile photo of Taylor Schwering

Taylor Schwering

April 11, 2023

5  out of  5
rating by Taylor Schwering
"I have been a member of state farm for years. Great customer service in finding you the best rate possible for your needs!"
We responded:
"Taylor, Thank you for letting us be your insurance agency for all these year and for this great review. Cheryl"
Profile photo of Le Ann Bennett

Le Ann Bennett

April 11, 2023

5  out of  5
rating by Le Ann Bennett
"State Farm in Franklin is a one stop shop for all my insurance needs! State Farm has taken care of my family for decades. We are never disappointed! Ask for Angie!"
We responded:
"Thank you Le Ann for this 5 Star review and for being so loyal to me and State Farm all these years. I agree Angie is great. Cheryl"
Profile photo of Thersa D Williams

Thersa D Williams

March 22, 2023

5  out of  5
rating by Thersa D Williams
"Very nice and helpful service"
We responded:
"Thank you for this 5 Star Review."
Profile photo of Destani Marcum

Destani Marcum

March 19, 2023

5  out of  5
rating by Destani Marcum
"The entire team at this office are very informative and understand our needs! We plan to continue our business and relationship. Thank you for all the assistance over these years!"
We responded:
"Destani, Thank you for your loyalty and 5 star review. I love how my team strives to understand and help you with your insurance needs. Cheryl Halik State Farm Franklin Indiana."
Profile photo of Amy Deutsch

Amy Deutsch

March 17, 2023

5  out of  5
rating by Amy Deutsch
"We have been with State Farm for many years. They have always been excellent in their customer service and providing us with the coverage we need."
We responded:
"Amy, Thank you for this review and allowing us to be your State Farm agent all these years. We strive to give excellent customer service. Cheryl "